Recently, one of the most important functions for card payment systems is multilingual payment screen capabilities. This is an absolutely necessary function while the sale of products and expansion of service areas are rapidly spreading. There are a lot of Japanese Merchants who are operating overseas among our franchise stores. We also want to provide our service to companies and individuals who are offering merchandise to Japan from overseas, and to those that operate overseas exclusivley.

At MAXCONNECT, we strive to improve our settlement service on a daily basis, by providing support to companies and individuals from overseas as much as is possible; despite communication limitations.

Currently MAXCONNECT is able to provide support in Japanese, English, Chinese, Spanish, French, Portuguese, German, Italian, and Korean. With these languages available, we are proud to be able to cover the needs of 99% of current card holders in the world.

At MAXCONNECT, we offer mobile payment screens that will automatically resize and scale to display properly, so that mobile users of all carriers will be able to carry out operations smoothly. This is an excellent feature for Merchants that use both PC sites and mobile sites.

Our payment screen is also compatible with smartphones. In recent years, it has been reported that nearly half of all sales from websites have been mobile, especially smartphones.

According to our own survey, sales are greatly improved on general commercial sites even if they do not include smartphone services, such as, game billing, application payments, music downloads, etc.

Keeping up to date, we believe that the ability to process credit card settlements using a smartphone is crucial, with this in mind we developed this payment screen. User accessability and useabilty were a focal point, we wanted to offer a payment screen that was not hampered by screen size or difficult information input.

We firmly believe that simply having good visual appeal are not essential at all. MAXCONNECT thinks about the importance of easy settlements for customers.

While currently the majority of MAXCONNECT's clients are Japanese Merchants and most of our service is used for JPY, USD, and EUR. 　

From the beginning MAXCONNECT has acknowledged the need to be able to accept a broad number of currencies. So we go beyond commonly used currencies like USD, EUR, and GBP, but also accept currencies such as AUD, SGD, HKD, and MYR for settlements.

Of course, it is possible to deal with other currencies not listed, so please contact us.

• Setting the Charge Frequency

  There are two methods for our credit settlement continuous billing.
  The first method, is to charge the first settlement amount continuously, on the same day each month.
  For example: If the first settlement was $100 on the 20th of the month, subsequent months will process settlements on the 20th for $100. The second method, is for changing the settlement amount for the first month and subsequent months.
  For example: The first settlement was $50 on the 20th, however, subsequent months will process settlements for $100 on the 20th.

• Billing Date Designation Function

  It is possible to freely select the fully automatic continuous charging period freely, such as day (1 to 365 days), monthly, day of week, etc.

• Retry Function

  There is also the option to retry a settlement again the next day, if your automatic recurring billing was not passed by the credit card company.

• Change Function

  With automatic billing, an incomplete settlement due to the expiration of acredit card, is very troublesome for Merchants. We have prepared a Change Function, to help update credit card information, so that we can continue to support credit card payments on a continuous basis.

• Other Standard Functions

  ·Automatic customer ID/PW issue function after the first credit settlement
  ·Easy member pause-resume feature
  Furthermore we will describe the advantages and disadvantages of the use of payment cards on the WEB Link screen.

• ID/PW automatic issuing system

  This is a function that can be used on information distribution and music download sites. Through this system we are able to issue our customers login ID/PW, instead of the customer having to create their own profiles. With this, it is possible to reduce the time and effort of wanting to make purchases, and instead engage directly in safe and secure shopping.
  Also, we are able to provide more direct and precise customer support, when users call to our center with their ID/PW available.

• 3D Secure System

  3D Secure (Personal Authentication Settlement Service) is a generic term for personal authentication services provided by JCB, VISA, MasterCard. When making a settlement with a credit card, a screen for entering a preset password is displayed, and authentication (identity authentication) is performed based on the password. If no password is entered or the password entered is incorrect, no settlement will be made. For this reason, illegal use damage by the theft card or counterfeit card is suppressed. With this security in place, illegal use by card theft or conterfeit cards are not possible.

• Customizable Settlement
  Completion E-mails

  We have prepared an automatic delivery system for settlement completions. When credit card payments are completed, we will send the user and the company an e-mail automatically. This e-mail can be modified to suit every company. It is possible to modify the subject/title/body/footer.
  Of course, it is also possible to deliver an e-mail for failed credit card payments, allowing you to guide the user to another means of payment.

• Bad card block function/
  Filtering Function

  For MAXCONNECT, you can use modules linked with shopping carts and credit card transactions frequently used by the site. Supported Shopping carts
  
  EC-CUBE
  OS COMMERS
  ZEN CART

• Multilingual Credit
  Support Center

  We are happy to inform our Merchants that unlike other credit processing companies, our company has a special service. Our credit support center is able to provide customer support services in English, Chinese, and Japanese.
  We will respond to any inquiries and answer any questions regarding settlements free of charge.
  Of course, this service is available to all Merchants.

The Quick Charge function allows customers who have already entered their credit card information once, to skip this step in the future, and make payments faster. This will attract and motivate new customers to become repeat customers.

The Quick Charge function provides not only swift payment service, it also improves convenience when customers want access to details such as the customer's address, telephone number, card information, and other troublesome inputs.

For sites such as shopping and merchandising sites that use a point system or useage fees, where repeat purchases are the norm, the Quick Charge function improves profitability and convenience.

MAXCONNECT's settlement service is for all Merchants and everyone. We have developed a very easy to use payment management screen with no additional charges included. Additionally its use is not limited by the types of service or industry.
As standard functions for the management screen, Merchants can manage day-to-day settlements, detailed confirmation of settlement transactions, confirmation of sales trends in the past one month and three months, etc. Of course, card sales information can be downloaded with CSV or Excel, so that it can be handled easily by accounting staff. From detailed inspection items, Merchants can check the sales of each branch and check sales trends. In addition, this management screen supports both Japanese and English, so it is very popular among companies that have overseas sales offices and branches.

When canceling a settlement, the Merchant logs in to the management screen and carries out the process for settlement cancellation. We also have a function for the cancellation staff to write down notes.
From our experience, it's common for store owners or heads of companies to inquire about why a cancellation occured.
We are constantly thinking about ways to try and make improvements, especially from the point of view of stores that use the payment service. So that we can provide a payment service that satisfies its users.

Using our credit card settlement service, users can download the sales information for their stores using Excel, CSV, etc and total it. Accounting staff and owners can use this information easily for accounting and aggregation software.

Of course, companies from overseas are able to use this function easily, since these can be accessed and downloaded in English as well.

There are various items on the settlement management screen. There are many merchants who will introduce credit card payments for the first time at their companies.
To make it easy for such affiliated stores, we have prepared a help function on our credit card transaction management screen.

Merchants that have contracts with domestic credit card companies use CAT terminals or handwritten slips as a means of settlement, these use paper-based communication such as printed receipts or mail. These methods actually require a considerable amount of processing time.
Many Merchants who are used to this form of settlement, are currently experiencing difficulty in providing credit settlement services. But with MAXCONNECT's payment services on PC, the service can be integrated easily, they can use securely, quickly, and conveniently.
This settlement system is run by MAXCONNECT, a company that conducts large credit card processing and is protected with high security SSL communication.
It is a settlement system that is fully compliant with "PCIDSS Ver. 3.2", which is the latest version of international standards required by card companies.
For other details, detailed specifications and how to use, please contact our customer support.