• Please understand that we can not refund the settlement fee at the time of cancellation. The cancellation fee will be charged to the Merchant. It costs 200 yen per cancellation fee.
• When a chargeback occurs, the chargeback (amount equivalent to settlement amount) and chargeback fee will be charged to the Merchant. The chargeback commission costs 5,000 yen per case.
• For Merchants with branch offices which control their sales collectively, we provide a discount to the monthly fee. Please contact sales staff for details.
• Regarding the settlement fee, it depends on the type of industry.
• Depending on the Merchant's sales scale, service contents, and expert connection with a Gateway. We will conduct a Merchant account provision service, the settlement fee and payment cycle can change drastically. Please contact sales staff for details.
• With regard to card readers, only the shipping fees will be borne by the Merchant. (700 to 800 JPY)
  *Shipping fee may vary for Merchants outside of Japan.
• If you wish to use a currency for settlements other than Japanese yen, various conditions will be changed. Please contact sales staff for details.
• A deposit will be issued if you wish to use a currency for settlements other than Japanese yen. Please contact sales staff for details.

The basic payment cycle is twice a month, closing on the 15th / payment on the 5th day of the next month and closing at the end of the month / payment on the 20th day of the next month.
Additionally, for once a month, closing is at the end of the month / payment on the 20th day of the next month.
Of course, depending on the type of industry, there are also existing merchants who requested to pay in another cycle though it is once a month, so we will respond to each type of business.

Closing end of month / payment on 20th of next

Close on 15th / payment on 5th of next and closing end of month / payment on 20th of next

The payment cycles of many card companies are mainly on a monthly cycle, but our company will respond to the requests from Merchants and will provide a twice a month cycle.
* Depending on the results of the examination, we may not be able to comply with your request.

>Merchants always wonder and inquire "about the settlement fees, initial costs, and monthly usage fees".

Despite how common this inquiry is, many companies, even domestic card companies, tend to not specifically display their payment service on their WEB sites.
As a way to introduce Merchants to our company, we have settlement fee and payment cycle examples on our website.

Although, the card payment system and service we provide is accross the board, the price may vary across Merchants. Instead of listing the price for each industry, instead we will try to explain the mechanism as to why in an easy-to-understand manner.

Card companies have established their own judging standards. With this in place we can not provide our service everywhere, for instance, affiliated stores that are registered at some addresses in Ueno, Taito-ku, and Tokyo. Not only specific addresses but in some very rare situations, entire streets can be affected.
This is the result of complicated regulations (rules within the industry) owned by card companies, results of past experiences, and insurance premiums. For these reasons, the settlement fee may be much higher than expected.

We are pleased to inform you that the lowest settlement price is from 2.5% ~. It should be noted that, the price is not uniform across all Merchants.
At our company, we are providing a service that can be used domestically and abroad, across various industries.
Based on our many years of experience, we have adopted a system to calculate points based on cumulative data such as merchandise to be handled, service type, cancellation incidence rate, CB rate etc. MAXCONNECT informs Merchants of the exact fee amount, not a generalization that many settlement companies give.
Since our office also controls the Sales department, the commission fee will not be different depending on the person in charge or who you are speaking to.

So, if you are currently using another settlement company and wish to switch to MAXCONNECT's settlement service, we would like to first give a re-estimate. There are often cases where Merchants receive a quotation at our company, and find it to be cheaper than their current service.