Our sales department notifies all customers with inquiries to Max Connect about our settlement service and how our payment service will be meaningful for our customers together It starts from thinking about becoming.

There are different types of services, such as WEB payment, mobile payment, QR payment, e-mail payment, but let us offer the best service guidance and the best support for card payment according to the business of the business operator We have taken.

Customer Support Division

In the Customer Support Department of the management department we are engaged in customer’s credit card customer service which was used by our franchise stores and franchise stores.

Customer Support Center Phone Number：+81 (0)3-6826-5621

In particular, in response to your inquiries from cardholders you have used, you will also receive inquiries from various countries and regions. In particular, since it is a department related to the handling of personal information, we take thorough measures to protect personal information.

Risk Management Section

In the Risk Management Division, we monitor day-to-day franchise transactions and update merchant review services, fraud transactions and black function registrations. We are conducting surveys and management of day and night transactions to prevent charge back and illegal transactions even a little.

Overseas negotiation sales team

The oversea department’s overseas department negotiates overseas banks that are the suppliers of settlements and cultivates new trading banks. We continue to develop new supplier banks and partner companies Gateway Company all over the world to maintain cheap and stable settlement line, which is a major advantage of Max Connect, for further stabilization.

Global Partner Program Promotion Division

We have partner contracts with credit card payment companies all over the world. I would like to use a settlement service other than our company but there are customers who are a little worried about contracts with foreign payment companies. We have a partner agreement with the following settlement company at our company. I think that there are also people who are looking for a different payment system, specification of settlement, currency problem, or a settlement company located in the same country. As we can introduce from our company smoothly merchant shop judgment passes, there are also cases where connection of settlement can be done, so if you need such support please contact us. (Conditions may be improved through our company.) We are responsible for Global Program.